How we work with you


You receive a dedicated, carefully selected team led by highly visible partners who are actively engaged in the crucial stages of your work.

Your allocated client partner will:

  • identify your needs, preferred way of working and ensure these are met by the wider team
  • devote time on holding regular reviews with you and follow through on your feedback
  • hold introductory meetings and regular contact with legal teams, project teams and wider business units to tailor our approach. This helps to build early relationships and maintain them through the course of a matter  
  • ensure work is assigned at the correct level and customised to how you like to be kept in touch on progress and cost updates

With close partnering you receive a consistent service and strong relationship management. Our lawyers are available round the clock and clients can contact them by direct mobile, email and through our deal rooms.

Our approach is unstuffy, not overly focused on lengthy correspondence and is results based.  

Working with you

Putting the client first

At Acuity we know who the sole focus of our attention should be

Download our T&C's